If you’ve had an MRI, CT, or hospital visit and need a digital copy of your records, Medicai helps you send a secure request online in just a few steps.
What is an ROI request?
ROI stands for Release of Information. It’s a formal request to have your medical records sent to you or to another doctor.
How it works:
Fill out the form
Enter your details, the clinic’s info, and (optional) the email of the doctor who should receive your records.
Sign electronically
The form is auto-generated. You’ll sign it online and upload an ID copy to validate your request.
Get a copy by email
The request is sent to the clinic, and you receive a copy. Everything is encrypted and secure.
What can you request?
Medical images (MRI, CT, X-rays, ultrasounds)
Reports, discharge letters, lab results
Documents for second opinions, transfers, or personal archive
Common Questions:
Is it free?
Yes, the Medicai tool is free. The clinic may charge a separate fee.
Can I send the request on behalf of someone else?
Yes, if you’re legally authorized, you can add your info in the form.
In what format will the files be sent?
Images are sent in DICOM format. Other documents may be PDF or similar.
Can I receive the files in my Medicai account?
Yes, just check the box in the form. If you don’t have an account yet, you can create one for free after.