This feature is available only in Standard and Enterprise plans.
1. Set up your Public Page
Log into your Medicai account
Go to Profile > Public Page
Review or update your displayed information: name, specialty, clinic
Copy the generated link — you can add it to your email signature or website
2. The patient fills out the form
When the patient opens your Public Page, they can:
Enter their contact details
Upload medical files (DICOM images, lab results, PDF documents, etc.)
Add a short message or question if needed
3. You receive a new request
You’ll be notified in the Requests section of your Medicai account
You can preview the submitted data and files
Choose whether to accept or decline the request
4. Once accepted, a case is automatically created
The patient’s case appears under My Cases
You can review all documents and imaging using the built-in DICOM viewer
Add clinical notes, upload a report, or share the case with other doctors
5. Communicate with the patient
You can leave comments in the case if the patient has a Medicai account
If your payment profile is active, you can send a payment link directly from the case
Tips
Add your Public Page link to your email signature to receive patient cases easily
You can also use the form for initial triage, even if the consultation happens offline later