1. Find the patient’s case
Go to the “My Cases” section on https://app.medicai.io/, search for the patient using their name or ID, and click “Send.”
2. Send the request to the partner clinic
• Search for the partner clinic in the available list by name.
3. Add a message (optional)
If desired, leave a message for the partner clinic before sending the request.
4. The request is sent instantly
The partner clinic will receive a real-time notification and can access your request immediately.
Note: You will receive email notifications for any updates, and the partner clinic can add documents or respond directly within the case.