Doctors
Support articles for individual doctor accounts or other medical staff.
By Andrei and 1 other2 authors27 articles
Tutorials
Step-by-step guides to help you understand and use the main features of the Medicai platform.
- How can I delete my Medicai account?Deleting your Medicai account will remove all your data, so please make sure you’ve backed up any important information!
- Forgot my passwordHow do I recover it?
- What are the payment plans available in Medicai?Medicai offers three different plans based on your organization’s needs.
- How can I benefit from a trial?Explore the benefits and features included in your trial plan to get the most out of your Medicai experience.
- How to sign in to MedicaiYou can login to Medicai from any device (laptop, phone, tablet) by opening up https:// app.medicai.io and using your username and password.
- How to Collaborate with Your Colleagues on Cases in MedicaiLearn how to invite and work with colleagues on patient cases directly in Medicai.
- How to Add a New Investigation to an Existing Case in MedicaiQuickly update patient files by adding new investigations directly from your archive.
- How do I add a partner organization to my case?How to add a partner clinic to a Medicai case: simple steps for sharing cases and collaborating efficiently.
- How do I add tags to my patient record?This guide explains how to add tags to patient records for easy organization and reporting.
- How to compare two imaging investigations
- How do you request payment from a patient?
- OHIF Viewer DemosFast, effortless access to imaging data on web and mobile, no extra installations needed, with the built-in OHIF viewer.
- How do I add medical documents to an already created caseThis guide offers instructions for adding medical documents to an existing file, helping users update or complete medical records.
- How to Generate a Link for a CaseQuickly share medical cases securely with Medicai’s GDPR-compliant links—no account needed, unlimited access, and seamless collaboration.
- How do I save a cloud document to pdfThis guide shows you how to save a Medicai document to PDF, such as decisions or reports.
- How to Create a Doctor Medicai Account from Your Email InvitationQuickly create your Medicai doctor account from the invitation email and start managing medical files and collaborating with colleagues.
- How to set your notifications in Medicai
- How to Generate a Link for an Imaging StudySecurely share imaging studies with Medicai’s GDPR-compliant links — no account required, with quick access for colleagues or patients.
- How to Use the Viewer in MedicaiLearn how to view, measure, and interact with medical imaging using the integrated viewer in Medicai.
Medicai Workflows: description and benefits
Learn how workflows in Medicai support various roles in a clinic or hospital, simplify medical collaboration, and improve case management.
- What is the difference between Drive and Cases in Medicai?Discover the difference between ‘Drive’ and ‘Cases’ in Medicai: quick access to imaging vs. collaboration for better care
- Communication in MedicaiEnhance collaboration in Medicai with comments on imaging, documents, and chat—teamwide or private with colleagues or patients.
- How to Invite a Patient to Submit Their Case via MedicaiEasily invite patients to send their electronic record via Medicai using email or a public link shared through any channel.
- How can you perform efficient assessment by receiving medical records before consultation?Collaborate with your patient through Medicai, receive files, imaging, and keep correspondence efficient!
- How to use the “My Cases” section in MedicaiLearn how to access and manage your own cases in Medicai — view documents, imaging, and collaborate with your team
- How to use the “Workspace Drive” in MedicaiSearch, view, report, and share imaging studies all in one place — your clinic’s virtual PACS.
- How to sign up and access your Medicai accountQuickly create your Medicai doctor account and access shared imaging files, manage cases, and collaborate with your team.
- How to organize your cases in MedicaiLearn how to set priority, status, and labels for your cases and use smart filters to quickly find what matters.