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How do you request payment from a patient?
How do you request payment from a patient?
Anca Radosu avatar
Written by Anca Radosu
Updated over a week ago

1. Find the patient to whom you want to send a payment link for a consultation in My Cases. Then open the case and Request a payment

3. Then request payment. If you already have pending payments, you will be able to see them here or in the Payments section, where you have the status of all requests sent to your patients.

4. Optionally, you can also write a message.

5. Then you fill in the amount that you want the patient to pay (the Medicai commission will be calculated automatically, so that you know what is the amount that falls to you per consultation).

6. Click on "Send request".

7. The patient will receive this email.

8. Once the Pay securely button is pressed, the patient will accept or decline the payment.

9. Once confirmed, the patient will be redirected to the page where they can add their credit card details.

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