How can I delete my Medicai account?Deleting your Medicai account will remove all your data, so please make sure you’ve backed up any important information!
Forgot my passwordHow do I recover it?
What are the payment plans available in Medicai?Medicai includes three different plans based on your organization, check them below:
What is included in my payment plan?Check the list below to see what is included in your payment plan in Medicai. Choose based on your needs!
What happens after I exceed the subscription storage space?Exceeding storage space is no need to worry about in Medicai! Learn what you can do, don't worry, your files are safe!
How to sign in to MedicaiYou can login to Medicai from any device (laptop, phone, tablet) by opening up https:// app.medicai.io and using your username and password.
How to Manage Patient Requests in MedicaiEasily handle patient requests and streamline communication directly in the app.
How to Upload Imaging Investigations and Medical Documents in MedicaiEasily upload and manage imaging CDs and medical documents directly in your Medicai account.
How to Invite a Patient to Send Electronic Files through MedicaiLearn how to securely invite patients to send their medical documents via Medicai.
How to Collaborate with Your Colleagues on Cases in MedicaiLearn how to invite and work with colleagues on patient cases directly in Medicai.
How to Add a New Investigation to an Existing Case in MedicaiQuickly update patient files by adding new investigations directly from your archive.
How do I add tags to my patient record?This guide explains how to add tags to patient records for easy organization and reporting.
How to compare two imaging investigations